The City of Helsingborg has been acclaimed to be one of the most innovative cities in Europe. Their forward-thinking approach opened up for collaboration with us to create the innovation hub Hbg Works – welcoming employees, citizens and partnering companies – and bridging the gap between ideas and deployed digital solutions.


  • The city of Helsingborg wanted to bridge the gap between ideas and deployed digital solutions for employees and/or citizens of the city
  • More and quicker (IT) results for less cost
  • Become more attractive for recruiting new personnel
  • A new environment to test and accelerate stuff


  • Establish a new physical office space where teams from the digitalisation department and other units moved in together
  • Mix of activity-based workspace, open space and rooms
  • Benefit from Open Innovation by also having partner teams placed in the environment
  • Injecting new ways of working and new methodologies, from the entrepreneurial area
  • Ideon Open coaching, challenging, empowering, driving, developing.
  • Weekly Pulse-meetings


  • “Hbg Works”is established, an innovation hub for the city
  • 15 employees and 2 partners moving in during phase 1
  • An accelerator process including design sprints
  • Partner setup, offering portfolio, governance policies


  • Helsingborg is the 8th largest city in Sweden (approx. 149 000 ppl)
  • Reporting to the director of the digitalisation department of the city

“If you are planning to start an innovation environment, like Hbg Works, I would strongly recommend you get in touch with Ideon Open”  –  Martin Güll, Chief Digital Officer, City of Helsingborg